Logistics Officer – Call Center at MSC — Indonesia | JobSpring

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About The Role

Answering incoming call from customers or any related parties concerning or regarding logistical matters. Specifically, but not limited to, depot situations and Empty pick up / return. • Attending to all logistical related emails from customers or all related parties. Specifically, but not limited to, depot situations and Empty pick up / return. • Identify customers’ requirements, confirming any logistical related information, reviewing all logistic matters and providing solutions. Specifically, but not limited to, depot situations and Empty pick up / return. • Coordinating with other MSC Logistics Department team to solve the issues. - With Equipment control / or EDI team for standard equipment - With MNR team for specific criteria / special equipment • Recording all communications with customers and all related parties. • Act as logistic department communication centre.

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