Course Manager - Learning & Development - FCS - SH/GD/HK

Job Description & Responsibilities: As a Course Manager in the L&D team, you will support the L&D leadership in building our workforce of the future and driving initiatives to reimagine learning in anticipation of the changing business needs, from strategy to execution. Specifically, you will: Design and develop projects or curricula that meet the learning needs of the practice, incorporating innovative learning solutions and AI-driven tools where appropriate. Identify course objectives and create high-level design documents with sponsors to ensure expectations are met. Oversee the effectiveness and quality of projects, curricula, and programs sponsored by key stakeholders and partners within the Line of Service (LoS). Research and provide insights into the latest L&D trends , including AI and emerging practices, for potential adoption in the local environment. Contribute to the initiation and implementation of innovative learning solutions , including leveraging AI and other technologies. Support the development of the L&D team in fit-for-future capabilities, emphasizing AI literacy and the application of innovative methodologies. Contribute to and support the implementation of L&D strategic projects with a focus on improving learning outcomes and efficiencies. Ensure the most effective design techniques and delivery mediums are employed , including blended and virtual learning approaches. Respond to key stakeholder concerns and interests as needed. Plan, monitor, and control costs related to projects or curricula effectively. Requirements: The candidate is expected to meet the following requirements: In-depth experience in training design, development, and delivery (minimum 5 years). Extensive project management experience . Ability to build and maintain relationships with People Organisation colleagues and key stakeholders. Strong analytical and problem-solving skills . Excellent written and oral communication skills in both English and Chinese. Ability to work well both independently and within a diverse team . Technologically curious and eager to explore new ways of working, including AI-driven learning solutions. Flexible in response to ad hoc changes in responsibilities. Key Personal Attributes: In addition, the candidate should demonstrate the following personal attributes: Courage and integrity in all dealings. Commitment to continuous self-development and staying informed about current learning and development trends, including AI and innovative technologies. Ability to manage projects efficiently ; planning and executing work in accordance with client requirements and professional standards. Open-mindedness , agility with change, and a practical approach to problem-solving. Effective communication with impact and empathy . Actively shares ideas and knowledge , fostering innovation. Passionate about client service and committed to team success. Works diligently to build and sustain relationships .