Business Associate

This role supports the award-winning Student Recruitment team, primarily through the administration of the end-to-end recruitment process and provide exceptional candidate experience. The Coordinator role plays a key part in a team that is dedicated to ensuring KPMG’s undergraduate, graduate and apprenticeship recruitment process is leading within its industry. This Coordinator role will have a specific focus on administrative operational activity.

• Management of centralised inboxes on a daily basis.
• Delivering a positive candidate journey by responding daily to telephone (webagent) and inbox enquiries in line with SLAs
• Process candidate expense payments, achieving high levels of accuracy and timely delivery against SLA commitments.
• Provide operational support to KPMG Launch Pad; from candidate eligibility verification, event attendance management, score inputting and checking.
• Frequent administration tasks to support the team e.g. booking event space, processing data, updating presentations, confirming volunteers, sending calendar invitations.
• Assist with the administration activities leading up to our work experience programmes, including candidate eligibility screening and processing.
• Support officers with external partnership relationships in an administrative capacity
• Raise cost requisitions on coupa
• Coordinators will work on ad hoc projects as part of their role. These include, but are not limited to diversity and inclusion initiatives, external partnerships and campus sponsorships.

Skills required

• A keen interest in student recruitment and creating a positive candidate experience.
• An understanding of the student recruitment cycle and a knowledge of the marketplace.
• Excellent organisation and time management skills, being able to independently manage their own workload and responsibilities whilst recognising when to escalate concerns.
• Strong IT skills, notably Excel, Power Point and Outlook.
• Ability to produce high-quality work, paying close attention to detail.
• Team player with a willingness to support others when their workload is reaching capacity.
• Ability to demonstrate empathy and strong communication skills.
• Drive and commitment to improving diversity and inclusion within professional services.
• Flexibility to work within a fast-paced environment, being able to adapt to change quickly and positively.
• Ability to build and maintain relationships with internal and external stakeholders of varying management levels.
• Comfortable operating in a virtual environment.
• High level of attention to detail.

Other information

• Interview process: 2-3 interview rounds
• Mode of interview: Telephonic/F2F/Virtual
• Job location: Gurugram