Team Lead, Client Success Manager - Internal Only

In this role, you’ll model best-in-class client engagement, setting a high bar for service quality, communication, and measurable outcomes. You’ll oversee proactive outreach and live conversations for complex needs, delivering data-backed recommendations that drive long-term value. Partnering closely with Sales, you’ll support strategic account planning, join client calls, surface revenue and product opportunities, and ensure seamless coverage when Sales is <unavailable.You>’ll manage daily execution against key performance metrics, champion adoption of business changes, and share actionable feedback with leadership. With strong product and process expertise, you’ll uphold rigorous documentation standards, SLA adherence, and disciplined follow-through. You’ll also co-host weekly team...