Sr Manager, CRM & Customer Engagement Strategy

Own the strategies that keep millions of customers engaged with the Sally Beauty brand. As the Sr. Manager, CRM & Customer Engagement Strategy, you'll lead customer communications across email, SMS, loyalty, app, and personalization channels while shaping the customer journeys that drive engagement, retention, and lifetime value. This is an opportunity to combine strategy, technology, analytics, and leadership to create meaningful customer experiences that directly impact business growth.