Digital Product Manager

Owns discovery, delivery, and operations for their assigned digital channel(s) (e.g., App, Web, Kiosk, WhatsApp, Aggregators) across all African markets. Aligns to the Channel Strategy and turns it into an executable product strategy and roadmap aligned with the D+T strategy and global standards. Looks after the end‑to‑end experience, functionality, and features: gathers and writes Business Requirement Specifications (BRS) and clear acceptance criteria, breaks down epics into well‑sliced user stories, and manages build and testing through to release and hypercare. Partners closely with Design/UX to ensure a frictionless customer experience that meets accessibility and brand standards. Ensures the channel is up and functioning with strong telemetry, reliability, and incident response.