Medicaid Representative at University of Arkansas for

About The Role

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com , then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for “Find Jobs for Students”.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.

Closing Date

09/22/2026

Type of Position

Clinical Staff - Nursing

Job Type

Regular

Work Shift

Day Shift (United States of America)

Sponsorship Available

No

Institution Name

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks ( available for benefits eligible positions only )

Health: Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu .

Department

ICE | CORE PA Medicaid Enrollment

Department's Website

Summary of Job Duties

The Medicaid Representative will verify and process Medicaid cases, analyze patient responsibility, prepare budgets, and document case outcomes. The Medicaid Representative will obtain a broad knowledge of Medicaid categories and the ability to learn and determine eligibility for at least twenty Medicaid categories; He/she will utilize knowledge of DHS programs and UAMS internal programs, and obtain a comprehensive understanding of Medicaid policies and procedures with the ability to perform the requirements associated with the Medicaid Enrollment team and perform other duties as assigned.

Qualifications

Minimum Qualifications

High School Diploma
One year of experience in a healthcare revenue cycle setting preferably in a hospital/facility setting in patient billing, registration or relevant area
Two years of experience or training in customer service, healthcare, or related field
Successful completion of DHS Medicaid Enrollment Clerical System training within one (1) year of hire date.
Ability to follow oral and written instructions and communicate with others effectively.
Strong computer/basic keyboard skills, telephone skills and general knowledge of office machines including printers.
Excellent custom er relations skills

Preferred Qualifications

Bachelor’s with an emphasis in health/business related field preferred or commensurate work experience. Associate Degree or two years of college.
Two year of Medicaid enrollment experience or experience in insurance related to healthcare.
CHAA certification (Certified Healthcare Access Associate)
Understanding Medicaid/DHS –comprehensive knowledge. Comprehensive understanding of regulatory and compliance organizations/agencies.

Additional Information

Job Requirements

Processes Medicaid cases in the most efficient and cost effective method.
Evaluates existing programs and systems and continues to seek personal and professional growth; analyzes patients’ responsibility by understanding verification of assets, family size, liability, budget, etc.; works Medicaid cases timely, including preparing budgets as directed by DHS policy; works assigned accounts and documents the outcome and status of the Medicaid application in Epic as needed.
Keys Medicaid cases into the DHS eligibility system; obtains knowledge of DHS/UAMS programs, policies, and procedures; documents and retrieves eligibility information from different data bases; reviews adult and newborn accounts in Epic that have pending applications and reviews DHS verifications; contacts patents as required to continue processing applications; assists patients and/or care providers, RNs, and social workers with self-pay patients; assist in adding adult and newborn AR DHS Medicaid applications.
Acts as a resource for the Medicaid Enrollment team; develops and maintains knowledge of Medicaid/UAMS policies and procedures, maintains current knowledge of all federal and state regulatory mandates and requirements including but not limited to Medicare, EMTALA HIPAA, and Joint Commission; successfully completes annual competency tests and competency testing and training required to validate skills; interacts with and assists the public in a professional and friendly manner.
Performs other duties as assigned

Salary Information

Commensurate with education and experience

Required Documents to Apply

Resume

Optional Documents

Special Instructions to Applicants

Recruitment Contact Information

Please contact askrecruitment@uams.edu for any recruiting related questions.
All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.

Pre-employment Screening Requirements

Annual TB Screening, Criminal Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.