French Customer service representatives

We are seeking a customer-focused French Customer Service Representative to join our Cairo team. In this role, you will act as the frontline voice of global brands, delivering high-quality phone support and seamless issue resolution.

Key Responsibilities

• Handle inbound customer inquiries via phone, providing prompt and empathetic support.
• Diagnose, troubleshoot, and resolve issues effectively while upholding service quality standards.
• Ensure every customer interaction reflects professionalism, active listening, and brand value.
• Collaborate with internal support teams to continuously improve service delivery.

• Language Proficiency: Fluent French (C1/B2) paired with strong conversational English.
• ​ Background: Open to fresh graduates, experienced candidates, and college dropouts.
• ​ Skills: Excellent communication, active listening, and structured problem-solving abilities.
• ​ Mindset: Adaptable team player with a positive, growth-oriented attitude.
• ​ Availability: Flexibility to work rotational overnight/night shifts.
• Competitive salary package plus performance KPIs (guaranteed during the first 3 months).
• ​Fully paid onboarding and continuous product training.
• ​Comprehensive social and private medical insurance.
• ​Door-to-door / central-point company transportation.
• ​Night shift allowance.
• ​Clear paths for internal career advancement.

• ​ How to Apply
• Send your updated CV or a voice note in French to 01032333143 or 01034442874 .