Production Support Coordinator

About Us

At Septodont, a global leader in dental products and a key player in pharmaceutical development and contract manufacturing (CDMO), we are proud to work every day to improve patients’ health and well-being.

Present in more than 110 countries, the Group relies on the energy, expertise, and passion of 2,600 employees. With 6 international production sites, Septodont combines industrial excellence, technological expertise, and innovation to meet the needs of healthcare professionals worldwide.

In North America, our operations include facilities in Ontario, Quebec, and Pennsylvania. Our Cambridge, Ontario site is home to Novocol Pharma – a thriving center of innovation with over 40 years of expertise in sterile injectable cartridges and combination product manufacturing. Backed by a team of more than 675 dedicated professionals and modern facilities, we deliver high-quality, customer-focused solutions to partners around the world.

Beyond our expertise, our people are our greatest strength. We foster a stimulating work environment where everyone can learn, grow, and build a career that reflects their aspirations, supported by continuous training and internal mobility. As a socially responsible company, we place diversity and inclusion at the heart of our development, convinced that they enhance collective performance and foster human experience.

Joining Septodont means becoming part of a human-scale international group and contributing to a meaningful mission: improving health for as many people as possible. What if your next professional chapter started with us?

Job Summary

The Production Support Coordinator supports Operations through the coordination of production documentation, quality systems, training programs, inventory activities, and operational projects. This role plays a key part in maintaining compliance with GMP requirements while supporting continuous improvement initiatives across the production organization.

Responsibilities

• Complete and support batch documentation review activities.
• Create, update, and maintain production SOPs and batch records.
• Coordinate quality process documentation and tracking activities.
• Support production projects through scheduling, facilitation, and administrative coordination.
• Collect and analyze operational data to support continuous improvement initiatives.
• Prepare training packages, training documentation, and support operational training programs.
• Assist with purchasing consumables, inventory management, and ERP system transactions.
• Organize meetings and prepare reports, presentations, and departmental communications.
• Support GMP compliance, quality initiatives, and safety programs.
• Assist with special projects and departmental initiatives as required.

Qualifications

Education

• Degree or diploma in a related field.

Experience & Skills

• Minimum 2 years of administrative experience, preferably in an operations or manufacturing environment.
• Experience in a pharmaceutical, food, cosmetic, or other regulated manufacturing environment is considered an asset.
• Advanced Microsoft Office skills, including Excel, Word, and PowerPoint.
• Strong organizational, communication, and interpersonal abilities.
• Proven ability to manage competing priorities and meet deadlines.
• Self-motivated with strong analytical and problem-solving skills.
• Positive attitude and commitment to continuous improvement.

What We Offer

• Competitive compensation and benefits package
• RRSP Program
• Employee Assistance Program (EAP)
• Discounted gym memberships
• Corporate discounts and perks
• Employee recognition programs
• Professional development opportunities
• Career growth within a global organization

Starting at approximately $65,000 CAD , with opportunity for an increase based on qualifications and experience. Total rewards include comprehensive benefits, bonus eligibility, and professional development support.

Work Authorization: Applicants must be legally authorized to work in the country where the position is based for the duration of employment. This position is not eligible for employer-sponsored immigration support.

We are committed to diversity and inclusion, and thank all applicants in advance; however, we will be corresponding only with those selected for an interview.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, we are committed to providing an inclusive and barrier free recruitment and selection process.

Recruitment Fraud – please be aware of recruitment fraud. Novocol Pharmaceutical of Canada Inc. will never ask for banking information, money or any personal information up front. We will only respond to official applications submitted through our careers site. In addition, we will only use official corporate e-mail addresses (septodont.com or novocolpharma.com) to communicate with applicants. Should you be contacted without submitting an application, please delete the message and advise your e-mail provider.