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HR Ops Intern
eqbank · Toronto, Canada
About The Role
The Core Responsibilities of the Job
HR Administration & Data Management
- Assist with maintaining employee records and HR documentation.
- Support updates and data entry in HR systems.
- Assist with employee lifecycle activities, including onboarding, job changes, and offboarding.
- Support data audits and reporting to ensure information is accurate and up to date.
- Assist with maintaining HR process documentation and resources.
Employee & Stakeholder Support
- Respond to routine employee and manager inquiries and direct requests to the appropriate HR team member.
- Assist with monitoring and managing requests received through the HR shared mailbox.
- Provide administrative support to the HR team.
- Support the delivery of a positive employee experience through timely and professional service.
Onboarding & Offboarding
- Assist with onboarding and offboarding activities and employee communications.
- Support new hire setup, orientation, and documentation requirements.
- Prepare and maintain onboarding and offboarding checklists and tracking tools.
- Support employee lifecycle administration related to hires, transfers, and departures.
Payroll & Benefits Support
- Assist with maintaining employee information that supports payroll and benefits administration.
- Support payroll reporting, audits, and data validation activities.
- Respond to routine payroll and benefits inquiries or escalate as appropriate.
- Assist with employee lifecycle changes that impact payroll and benefits.
- Support payroll documentation and year-end activities as required.
HR Projects & Continuous Improvement
- Support HR projects and initiatives through research, coordination, and administrative assistance.
- Assist with preparing reports, trackers, and HR metrics.
- Support process improvement initiatives and documentation updates.
- Participate in team meetings, training sessions, and learning opportunities to build HR knowledge and skills.
Let's Talk About You!
- Currently enrolled in a diploma or degree program in Human Resources, Business Administration, Commerce, or a related field.
- Strong interest in Human Resources, Payroll, and employee experience.
- Strong organizational skills and attention to detail.
- Ability to manage multiple tasks and meet deadlines.
- Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
- Strong verbal and written communication skills.
- Strong interpersonal and customer service skills.
- Ability to handle confidential employee information with professionalism and discretion.
- Ability to work independently and collaboratively in a team environment.
- Demonstrates initiative, curiosity, and a willingness to learn.
- Previous administrative, customer service, volunteer, or co-op experience is considered an asset.
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