Payment Operations Risk & Controls Team Lead

Join Wise, a global technology company on a mission to make international money transfers easier and more affordable. As the Payment Operations Risk & Controls Team Lead, you will lead and develop a team that provides risk advice and assurance across various Payment Operations teams. You will be responsible for managing key risks, ensuring controls operate effectively, and driving strategic initiatives that have a lasting impact on the organization. This is a hands-on leadership role based in Tallinn.

• Lead and develop a team that provides practical assurance, risk advice, and constructive challenge across various Payment Operations teams.
• Set direction and standards for the team while remaining close enough to the work to support risk assessments, control decisions/ assessments, issues and stakeholder conversations.
• Oversee high-quality risk assessments, control testing, monitoring and issues and actions management, ensuring that key risks are managed effectively and that controls operate as intended.
• You're placed in Tallinn, and have a valid right to work here (we don't support visas nor relocation for this role).
• You have strong operational-risk experience, including risk assessments, controls testing and issues and actions management.
• You have experience leading and developing people, including setting priorities, giving feedback, coaching and handling performance conversations.
• You can distinguish between completing a control activity and demonstrating that risk is being managed effectively.
• You can assess complex information, make proportionate risk decisions and explain your reasoning clearly.
• You have led cross-functional projects and can translate strategic objectives into practical plans, ownership and measurable outcomes.
• You are comfortable challenging senior stakeholders while maintaining trusted and constructive working relationships.
• You communicate material risk information clearly, both in writing and in senior discussions.
• You use data to prioritise work, assess control performance and demonstrate impact.
• You can balance being a supportive leader with holding people and stakeholders accountable.
• You are proactive, pragmatic and comfortable working across several complex topics at the same time.

**Nice to haves:**

• Experience in payments, fintech, banking or another regulated operational environment would be valuable, but it is not essential.
• Familiarity with Optro or a similar risk-management platform would also be beneficial.

Sounds like the next step for you? Please apply by submitting your CV in English by the **21st** **of September EOD**.

## Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.

Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit [<Wise.Jobs>](https://www.wise.jobs/).

Keep up to date with life at Wise by following us on [LinkedIn](https://www.linkedin.com/company/1769571/) and [Instagram](https://www.instagram.com/wisecareers/).