Key Account Manager

What you'll do

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End-to-end ownership of a portfolio of strategic Maestro accounts (Tier 1 and Tier 2 agencies, trading desks, and advertisers), acting as the client's single point of contact from kick-off to results.

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Creation, setup, and optimization of campaigns and programmatic deals with diverse KPIs on Maestro, our curation and activation platform.

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Hands-on support and guidance to clients on the setup of their activation strategies: audiences, curation, and formats (display, video, CTV, native), ensuring each campaign is built to deliver.

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Continuous monitoring, troubleshooting, and optimization of delivery and performance, identifying and resolving discrepancies or technical issues proactively.

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Reporting and presentation of results for strategic campaigns, translating data into insights and actionable recommendations for the client and for account growth.

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Training and technical support to clients on Maestro, empowering agency and trading desk teams to activate autonomously.

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Strategic coordination with the Supply team to maximize deal and campaign performance, and with dedicated Sales to surface uplift, renewal, and upsell opportunities.

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Collaboration with internal teams (Product, Analytics, Support) to tailor and develop solutions according to specific client needs.

What you need

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• 3+ years of proven experience as an account manager, trader, or trafficker in digital advertising, ideally on the programmatic side.
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• Solid understanding of the programmatic ecosystem (SSP, DSP, deal types, curation).
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• Experience in the setup and management of programmatic deals or connections.
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• Technical ability to identify and implement tracks, tags, VAST, VPAID, etc.; working knowledge of adservers.
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• Strong client-facing skills: comfortable building reports and presenting campaign results and recommendations to senior stakeholders.
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• Previous experience working with brands or agencies based in LATAM/Mexico; familiarity with Tier 1 agency trading desk models is a strong plus.
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• Familiarity with DSP platforms such as DV360, Xandr, Amazon DSP, among others.
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• Strong analytical skills (Excel, reporting tools) and attention to detail.
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• Intermediate-advanced English proficiency, essential for fluid internal communication with our global teams.
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• An ownership mindset: autonomy, prioritization across multiple accounts and tasks, and accountability for outcomes.

What we offer

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• Competitive salary.
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• 30 days of annual bonus (Aguinaldo).
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• Meal vouchers.
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• Quarterly bonus based on objectives.
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• Major Medical Expenses Insurance (SGMM).
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• 15 days of vacation plus a 25% vacation premium (prima vacacional).
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• Wellhub subscription for your physical and mental well-being.
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• Parking space.
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• Optional language courses (English, French, German, or Russian) sponsored by the company.
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• Hybrid work model (offices located in Mexico City).