Digital Communication Specialist

We are SkillOnNet leading the igaming entertainment by providing our customers with the most entertaining and trustworthy experience possible, while also reinventing the gambling industry. We are home to more than 30 well-known brands, including PlayOJO, DruckGluck, BacanaPlay, Genting, and many more. We are committed to long-term development and sustainability, and we are trying to revolutionise our industry for the benefit of our players, ourselves, and the entertainment industry as a whole.

Job Description

We are looking for a dynamic and enthusiastic individual with excellent organizational and communication skills to join our Internal Marketing team as a Digital Communication Specialist . In this role, you will support the planning, coordination, and execution of marketing campaigns by managing requests for promotional content, translations, and creative assets, ensuring campaigns are delivered accurately, on time, and to the highest standard.

You will work closely with other teams to coordinate campaign deliverables, maintain campaign schedules, and support the successful execution of customer communications across multiple markets. This role requires exceptional attention to detail, strong planning skills, and the ability to manage multiple priorities in a fast-paced environment.

Responsibilities include

• Coordinate the preparation and execution of CRM campaigns across multiple brands and markets.
• Coordinate with Design, Content, Localization, CRM, and Product teams to request, track, and ensure the timely delivery of promotional copy, translations, banners, and other creative assets required for CRM campaigns.
• Ensure all customer communications are consistent with brand guidelines and promotional messaging.
• Investigate and resolve campaign-related issues, escalating where appropriate.
• Contribute to the continuous improvement of internal marketing processes and campaign workflows.
• Build, segment, QA, schedule, and deploy CRM Email and Viber campaigns across multiple brands and markets.
• Request, track, and follow up on copy, translations, and visual assets with Design, Content, and Localization teams to keep schedules on track.
• Verify all links, content, branding, and promotional offers for accuracy prior to launching.
• Inform relevant stakeholders of campaign task status and perform post-launch checks to confirm successful execution before closing tasks.
• Review and resolve campaign-related escalations flagged by other depts & stakeholders, routing unresolved technical or system glitches to senior leads.
• Suggest tweaks to internal workflows to help campaign production run more efficiently.

What we are looking for

• Excellent organizational and project coordination skills with the ability to manage multiple campaigns simultaneously.
• Strong attention to detail and commitment to delivering high-quality customer communications.
• Excellent written and verbal communication skills in English.
• Ability to work effectively across multiple departments and manage competing priorities.
• Comfortable working under pressure and meeting tight deadlines.
• Experience with CRM or email marketing platforms is considered an asset.
• Familiarity with translation management and creative request workflows is advantageous.
• Good working knowledge of Microsoft Office, particularly Excel, and confidence using digital marketing tools.
• A proactive, collaborative, and solution-oriented mindset with a willingness to learn and continuously improve.

What's in it for YOU?

• Excellent work environment
• Monetary vouchers on Birthdays and other special occasions
• Fully equipped kitchen and in-house entertaining space
• Eligibility to enrol in Company's medical insurance plan
• Eligibility to enrol in Company's pension plan
• Exciting company activities including monthly lunches, corporate gatherings, an intercompany football team, competitions, and many other activities
• Casual dress code
• A chance to advance professionally inside one of the world's largest iGaming organisations

What Life at SkillOnNet is like!

SkillOnNet is a firm believer in putting people first and our “family oriented” multinational culture is what drives us. We care and focus on our staff and ensure that you are provided with the most relevant and valuable tools, privileges and amenities.