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Senior Production Supervisor Shift A & B

Nextern · Cartago, Cartago Province, Costa Rica

Operations ManagementManager LevelQuick applyfull-timeabout 19 hours ago

About The Role

We are looking for a Senior Production Supervisor for shift A & B who will be responsible for supervising the team of production supervisors, ensuring alignment on standards, coordinating cross-shift resources, and driving key managerial processes such as production planning and hiring plans. This role does not directly oversee production lines, operators, or line-level KPIs — instead, it focuses on developing and guiding the supervisor team so they can deliver operational results, while handling broader planning and people-management responsibilities. The ideal candidate will have strong leadership skills to develop talent, build supervisory capability, and drive results through others.

Role and responsibilitites

  • Supervises and develops the team of production supervisors, communicating expectations, planning workload distribution, and evaluating their performance.
  • Builds and maintains the production plan at a shift level, coordinating with production supervisors on staffing needs, priorities, and scheduling across Shift A & B.
  • Leads the hiring plan for the operation, partnering with HR to anticipate headcount needs and support recruitment timelines.
  • Responsible for keeping the supervisory team highly trained and coached, ensuring proper development plans are in place for each supervisor.
  • Reviews production performance data and trends compiled by supervisors, ready to discuss reports and explain tendencies to plant leadership.
  • Creates and reviews systems and procedures by analyzing operating practices, record-keeping systems, and budgetary and personnel requirements.
  • Ensures supervisors maintain a clean and safe work environment, reinforcing compliance with established policies and procedures across shifts.
  • Maintains a healthy employment relationship at the supervisory level, ensuring compliance with human resources policies and adherence to company values and principles.
  • Solves personnel and interpersonal problems among supervisors by analyzing data, investigating root causes, identifying solutions, and recommending actions.
  • Fosters a spirit of cooperation among production supervisors and other departments to support smooth cross-shift handoffs.
  • Executes specific projects assigned in pursuit of continuous improvement.

Requirements

  • Bachelor’s degree in Engineering (mechanical, electrical, materials, industrial engineering, or a science-related engineering discipline, etc.)
  • 2 -5 years of supervisory experience in a manufacturing or highly regulated industry environment.
  • People-oriented and results-oriented.
  • High sense of urgency and leadership
  • Exceptional interpersonal relationships
  • B2 -C1 English level

Benefits

Competitive compensation package.

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