ECG Analyst

• Duration : 4 months+
• ****Remote is OK****

Responsibilities for this position

1. Engage customers/clients/vendors on the specifics of the project
2. Coordinate with customers/clients/vendors the schedule for changes
3. Liaison between ECG staff and customers/clients/vendors during implementation of change
4. Tracking of project status
5. Validation of customer/clients/vendor changes

Minimum Qualifications

• HS Diploma or GED
• Strong verbal and written communication skills
• 3+ years experience with Microsoft Office
• Customer service background
• Ability to work with different groups to drive results
• Ability to work with little or no supervision

Additional Qualifications

• Knowledge of File Transfer protocols (SFTP, FTP, HTTP)
• Experience with Helpdesk tools preferably HPSM
• Strong troubleshooting and analytical skills

Regards,

Praveen,

(408)-496-3744

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