Junior Customer Support

• About the job
• 🚨
• WE ARE HIRING | Junior Parent Support Executive
• Dreamtime Learning – Online School

📍 Location

• Hyderabad | Hybrid | Remote
• 💼

Experience

• 0–2 Years
• 💰

CTC

• Up to ₹3 LPA
• 🗓️

Working Days

• Monday–Saturday
• 💻

Laptop

Personal laptop is mandatory

What you’ll do

• Handle parent & student queries through calls, WhatsApp & email
• Support student onboarding and parent engagement

Manage

• fee follow-ups & renewals
• Coordinate with Academic, Sales, Finance & Operations teams
• Track student kits and deliveries
• Support basic sales/renewal opportunities
• Maintain CRM and follow-up records

Must Have

• ✅ Excellent English + Hindi communication
• ✅ Personal laptop is mandatory
• ✅ Good calling, follow-up & coordination skills
• ✅ Customer/parent support mindset
• ✅ 0.6–2 years experience in Customer Support, EdTech, Education,
• 📩 Interested candidates can share their CV to <[email hidden]> or 9966099521