Service Architect

Service Architect

On behalf of our client, Procom Services is searching for a Service Architect for a contract opportunity in Dallas, TX.

Service Architect Job Details

We are looking to hire a Service Architect with expert ITIL knowledge and qualifications, Service Design, ITSM tools design and Service Modeling skills.

As Service Architect, you will contribute to the delivery of the Service strategy, revenue and profit through the instigation and preservation of robust service model components and associated processes. You will provide expertise on all aspects of the Service Model, including development of applicable processes and associated documentation, plus assure the End-to-End operability of multi-supplier, multi-contract service models where appropriate. Other responsibilities will include developing standard Models for Service scope and Service level definition, which support business needs in addition to developing and/or assuring the production of Service Design / Service Architecture collateral, which allows for robust and repeatable Service Design methodology to be deployed and maintained.

Service Architect Mandatory Skills

To be considered you must have previous Service Architecture experience, have excellent ITIL knowledge and hold ITIL qualifications. You must have Service Design experience, have created Service Models and have managed multi-vendors / multi-suppliers in past roles. Previous experience of having created Artefacts would be an advantage. Previous Financial Services / Insurance experience is preferred but not essential.

Skills mandatory

ITIL Certification

High level and Low level design

Service Design/Architecture

SDBM

CA Service Desk

CA Nimsoft

Service Now

Proposal Writing

Service Architect Start Date

ASAP

Service Architect Assignment Length

6+ months

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.