Part-Time, Animal Care Technician

DescriptionAbout Oregon Humane

Founded in 1868, Oregon Humane is the Northwest's oldest and largest animal welfare organization with one of the highest adoption rates in the nation. We are working toward our vision of a world where all animals are treated with compassion, kindness, and respect. With campuses in Portland and Salem, Oregon Humane is an Oregon-based nonprofit that relies on donor support for its adoption, education, medical and humane law enforcement programs. Visit <oregonhumane.org> to learn more about how we’re creating an ecosystem where all of us – animals and humans – feel safe, valued and part of something bigger.

The Team

Animal Care is responsible for the daily care & husbandry of animals in the care of Oregon Humane. This includes cleaning, feeding, medicating and escalating behavior or medical concerns as they arise. Animal Care is the primary voice of the animal while at Oregon Humane.

The Position

The Animal Care Technician 1 is a vital member of the Oregon Humane Shelter Operations team responsible for providing the highest quality of care to animals in residence at Oregon Humane.

Eligible Benefits

We are committed to creating a better future for pets, and we work hard to achieve our goals while offering a rewarding workplace including competitive benefit packages to our employees.

Paid Time Off + Sick Time + Holidays
401(k) with employer match
Professional Development Opportunities
One free Oregon Humane adoption / year
Perks & Discounts

Essential Responsibilities

PERSONAL LEADERSHIP

Consistently strives to exceed expectations; demonstrates flexibility, resilience, and the ability to maintain positive relationships and composure, even under difficult circumstances.
Maintains high ethical standards, including exhibiting behaviors and actions that embrace and align to our organization and customer service values, while treating all people with respect and dignity.
Demonstrates an awareness of your individual personal strengths and development needs, modeling non-defensive behavior and openness to feedback; builds a culture of feedback and learning.

LEARNING

Contributes to regular dialogue and accountability with the leadership team and across the organization to review progress and course correct if necessary.
Utilizes data and insights to identify, understand and articulate the key inputs and metrics that tell the story of the organization/team strategy and its progress.
Builds appropriate feedback loops to measure if we are meeting key milestones and if the impact planned is being felt across the organization.

INFLUENCE & REPRESENTATION

Communicate effectively to executive and other stakeholder groups to ensure they are informed and able to actively engage.
Liaise with and maintain productive relationships with all stakeholders, including other departments, and donors; build mutually rewarding professional relationships inside Oregon Humane at all levels.
Leverage our best practices externally and grow Oregon Humane’ reputation as a leader in the animal welfare space.

PRIMARY RESPONSIBILITIES

Act as a vital member of the Shelter Operations team by providing appropriate animal husbandry, handling, and screening according to established protocols and procedures. Stocking and housekeeping duties as assigned.
Work daily with animals of varying size and temperament, handling individual animals in a safe, caring and respectful manner.
Provide continual coverage to animals an the public in assigned area, leaving area only upon request of supervisor or with adequate coverage to perform assigned tasks.
Monitor all animal related information on kennel cards, correcting errors and adding new information upon observation. Ensure that all animals are correctly identified and that all cages have accurate animal information posted
Collaborate and communicate effectively, provide excellent customer service – internally and externally
Reliable and accurately complete work by following up on requests, checking work for errors, completing requests on or before deadlines and assuming responsibility for success or errors.
Provide timely and appropriate education to clients as needed
Assist with euthanasia services and handling animals for cremation services
Sort in-kind donations and distribute to appropriate departments.
Assist in training new staff/volunteers.

SUPERVISOR RESPONSIBILITY

Supervises: None

ACCOUNTABILITY

Reports Directly To: Animal Care Manager

Often Engages Directly With: Customer Care Department, Admissions Department, Shelter Medicine Department, Training & Behavior Department
QualificationsMinimum Qualification & Transferable Skills

We are interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. We welcome applicants who bring a diversity of identity, culture, experience, perspective and thought. We encourage you to apply, even if you do not believe you meet every one of the qualifications described. You are also encouraged to address how your professional and lived experience, scholarship, mentorship and/or service will contribute to the Oregon Humane.

1 year related work experience in customer service, retail, food service, animal care/handling, and/or a high-pressure, high-volume work environment.
Basic working knowledge of computer software programs
Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel
Able to solve problems in a constructive and positive manner during all interactions with the public, partner agencies, donors, staff, and volunteers.
Able to exercise sound judgment during all interactions with the public, staff and volunteers.
Basic working knowledge of computer software programs.</sp