Application Support Kiwiplan - Sales

Responsibilities

Planning, Implementation, testing, optimization and ensuring the operation of the following software systems (with Kiwiplan)

• Kiwiplan Enterprise Sales Processing (ESP-Sales)
• Quote Management incl. Product Design (excl. Costing&Pricing)
• Order Management
• Invoice Processing (incl. Data Transmission to SAP)
• Definition and Implementation of Interfaces
• Account master data, Invoices, Credit master data
• Implementation of Templates for document printing

User Access Rights (in defined area)

• Supporting approvement user access rights

Supporting Kiwiplan-Plants

• Support and train local experts
• Analysing, processing and coordinating of process support issues
• Information transfer of changes/adjustments to site key-users
• Implementation of new modules
• Parameterization in Kiwiplan incl. Tests & Documentation
• Creating and maintenance of Kiwiplan tickets incl. Tests & Documentation

Kiwiplan Roll-Outs

• Analysing existing processes
• Consulting of process changes
• Implementing new Software/Modules
• Supporting implementation of interfaces
• Train local organization
• Projectmanagement in responsible area

Application and Process Support

• Creating and maintenance of process documentation and detailed process description
• Dealing with IT-Now (GSN) Tickets in Service Desk System

Qualifications & Requirements

• Technical knowhow
• Business- and Processmanagement education
• Advanced knowledge in logistics processes
• Profound IT knowledge
• Structured and solution oriented practices
• English knowledge in spoken and written
• Able to work in a team
• Impartation of knowledge
• Willingness to travel up to 30%