Manager - Tele Collections - Housing - Collections - X bucket - Thane - Pinak Galaxy - JM

11287 Core Responsibilities Lead tele collections for housing portfolio to improve early bucket collections Manage pre delinquency campaigns through external vendors Implement startegies and processes apropos the voice of customers received through different campaigns Lead strategic initiatives like OD / LPC collections through tele collections team Manage partners and implement autoimated tools for seamless customer experience Desired Experience: Minimum 4-7 years in collection Graduate : Yes Masters/Postgraduate: Yes