Housekeeping Supervisor - Beau Rivage at Beau Rivage

About The Role

Biloxi, Mississippi

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB

As a Housekeeping Supervisor, you’ll oversee daily operations on assigned floors, lead housekeeping teams, and ensure every room meets our high standards of cleanliness and presentation. If you’re detail-driven, enjoy leading a team, and take pride in creating exceptional guest experiences, this is the role for you. Apply today.

THE STARTING RATE: $20 per hour

THE SCHEDULE: Flex Schedule

THE DAY-TO-DAY

Responds to and resolves guest complaints in a timely manner and creatively solves problems with the ability to anticipate, recognize, evaluate, and resolve potential difficulties.
Meets the demands of a fast-paced environment by using good judgment and the ability to multitask.
Promotes and maintains the highest level of customer service to all guests while staying alert to their needs.
Inspects guest rooms completely and thoroughly for cleanliness.
Enters or calls all statuses of guest rooms work orders, carpets, damages, etc.
Completes daily worksheets accurately and in a timely manner.
Supervises assigned floors and ensures all rooms, hallways, and other areas are cleaned to property standards.
Supervises Housekeeping employees to ensure they are alert to all their duties and adhere to MGM Resorts International and Housekeeping policies and procedures.

THE IDEAL CANDIDATE

Must be 21 years old or older.
1+ Years of Prior Relevant Experience.

THE PERKS & BENEFITS

Wellness incentive programs to help you stay healthy physically and mentally.
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
Free meals in our employee dining room.
Health & Income Protection benefits (for eligible employees).
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.