Senior HR Generalist (Employee Relations Specialist)

Join Divergent as a Senior HR Generalist / Employee Relations Specialist. In this key role, you will navigate complex workplace matters, strengthen manager capability, and translate employee insights into better policies and practices. You will serve as a primary point of contact for managers and employees regarding employee relations concerns, conduct investigations, and collaborate with leadership and legal on sensitive matters. Additionally, you will design and implement employee relations systems, administer leave of absence programs, and support compliance initiatives. This position offers the opportunity to make a visible impact on both our people and the organization.

• Serve as a primary point of contact for managers and employees regarding employee relations concerns, workplace issues, policy interpretation, and employee experience matters.
• Conduct Tier 1 and Tier 2 employee relations intake, investigations, fact-finding, documentation, and resolution recommendations.
• Design, implement, and continuously improve employee relations systems, workflows, documentation standards, intake processes, and escalation frameworks that improve consistency, visibility, and operational effectiveness.

• Ability to move throughout company facilities and/or transport light materials as needed to support business activities
• Professionalism and discretion when handling sensitive and confidential employee matters
• Strong relationship-building, analytical, communication, and problem-solving skills
• Experience administering leave of absence, workplace accommodations, workers' compensation, or similar employee programs
• Experience applying California employment practices and workplace compliance requirements in the administration of employee relations, leave, accommodations, and related workplace programs
• Demonstrated judgment in interpreting and applying policies, procedures, and workplace practices while balancing employee experience, business needs, and organizational risk
• Experience conducting employee relations intake, investigations, fact-finding, documentation, and case management activities
• Ability to perform the essential functions of the position in a standard office environment, including extended periods of computer-based work
• Ability to lawfully access information and technology that is subject to US export controls
• Experience partnering with Legal on employee relations, workplace investigations, accommodations, leave administration, or compliance matters
• Experience identifying operational challenges and improving processes, workflows, systems, or documentation to enhance consistency, scalability, and organizational effectiveness
• Experience independently managing employee relations matters, workplace investigations, and employee support programs while exercising sound judgment and discretion
• Experience supporting multi-state employee populations
• Familiarity with immigration administration and vendor coordination
• Experience using data and trend analysis to identify risks, inform decision-making, or drive process improvements
• Experience developing dashboards, operational reporting, workforce insights, or organizational health metrics
• Experience utilizing HRIS systems, case management platforms, Jira, Power BI, workflow tools, or similar operational technologies
• Bachelor's degree in Human Resources, Business Administration, Organizational Psychology, Analytics, or a related field