CRM Manager

Join Pion, an award-winning technology company that connects major retailers with the youth market. As a CRM Manager, you will own and evolve core lifecycle journeys, plan and execute commercial campaigns, and use performance data to drive improvements. You should have at least five years of experience in CRM and lifecycle marketing, be confident in using marketing automation platforms, and have a strong grasp of segmentation and automation logic. Pion offers a competitive salary, 30 days of annual leave, a remote-first working environment, and a focus on employee welfare.

• Own and evolve core lifecycle journeys, including onboarding, activation, engagement, and re-engagement.
• Plan and execute commercial and engagement-focused campaign sends, balancing frequency and relevance.
• Use performance data to diagnose underperformance and propose fixes, turning results into concrete recommendations.