Member Agent Zagreb

Join HomeExchange, the world's largest home exchange community with 300k members in 155 countries. As a member of our Support Team, you'll make a real impact on customer experience, assist members in finding their perfect exchange, and participate in exciting projects that drive innovation. Fluency in English and Spanish is required, along with a passion for teamwork and customer satisfaction. Enjoy a full-time, work-from-home position with a free HomeExchange membership and extra compensation for working on weekends and holidays.

• Contribuer à améliorer l'expérience client et à améliorer le produit.
• Identifier et répondre aux besoins des membres, les aidant à tirer le meilleur parti de la plateforme.
• Répondre aux e-mails des membres du monde entier, en résolvant des problèmes tels que les annulations, les remboursements, etc.