AI Product Manager

Join our team as an AI Product Manager, where you will be responsible for enhancing the provider onboarding and activation experience on our platform. This hands-on role requires direct interaction with customers, translating their insights into AI-powered product flows, and quickly implementing improvements. You will collaborate with engineering and operations to scale successful strategies and analyze data to prioritize focus areas. Success will be measured by faster onboarding times, increased conversion rates, and high customer satisfaction.

• Assumer la responsabilité de l'expérience d'intégration et d'activation des fournisseurs sur la plateforme, en utilisant l'IA pour améliorer les flux de produits.
• Travailler en étroite collaboration avec les clients pour comprendre leurs problèmes, traduire ces informations en flux de produits alimentés par l'IA et expédier rapidement les améliorations.
• Collaborer avec les équipes d'ingénierie et d'exploitation pour mettre à l'échelle ce qui fonctionne et éliminer ce qui ne fonctionne pas.

• The ideal candidate has a CS degree and has gone to business school—someone who can think technically, communicate clearly with engineers, and bring structured thinking to ambiguous customer problems
• You should be comfortable using AI tools to accelerate your own work and excited about embedding AI into every layer of the customer experience
• Able to read and write code well enough to collaborate closely with engineers and prototype quickly
• In-person and energized by fast-paced, high-impact environments
• Strong communicator who can turn messy customer conversations into crisp product specs
• Deeply motivated by helping small business owners and families
• Fluent in AI tools and excited about using them to build better product experiences
• Product thinker who is energized by direct customer work—not behind a screen, but in the field
• Background in computer science (undergraduate CS degree required); business school or MBA strongly preferred
• Autonomous, high-judgment, and comfortable shipping imperfect things fast and iterating