WFM Capacity Planning Senior Analyst
Wise · Tallinn, Estonia
About The Role
Join Wise, a global technology company on a mission to make international money transfers easier and more affordable. As a WFM Capacity Planning Senior Analyst, you will own the end-to-end capacity planning process, apply advanced predictive modeling, and act as the primary WFM owner for financial forecasting and alignment. You will also lead demand validation discussions, design complex "what-if" scenarios, oversee the translation of capacity plans into actionable hiring strategies, and mentor Planning Analysts.
- Posséder le processus de planification de la capacité de bout en bout, en établissant la norme pour les horizons de planification, la documentation robuste et la méthodologie.
- Appliquer des techniques statistiques et utiliser des outils comme Python, R et SQL pour extraire des données, construire des modèles de prévision sophistiqués et définir des bandes de risque.
- Agir en tant que principal propriétaire de la gestion de la main-d'œuvre pour les contributions au prévision financière, en collaborant étroitement avec les finances.
- 4–7 years of experience in Workforce Management, Capacity Planning, Forecasting, Data Science, or Operations Analytics.
- Proven experience owning planning cycles, managing financial alignment, and driving stakeholder sign-offs in complex, high-volume, multi-skill environments.
- Strong hands-on experience with predictive or statistical analysis utilizing Python, R, or equivalent environments (time-series or regression-based modeling).
- Strong SQL proficiency, including complex queries, data modeling, and joining multiple operational datasets.
- Advanced spreadsheet skills paired with a strong continuous improvement orientation and a bias toward automation.
- Demonstrated ability to challenge assumptions with evidence, lead difficult trade-off conversations, and influence senior stakeholders without direct authority.
- A strong ownership mindset: structured, analytical, forward-looking, and calm under pressure.
## Additional Information
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit [<Wise.Jobs>](https://www.wise.jobs/).
Keep up to date with life at Wise by following us on [LinkedIn](https://www.linkedin.com/company/1769571/) and [Instagram](https://www.instagram.com/wisecareers/).
Similar roles you might like
See all →This is an external listing. JobSpring does not represent or verify the employer. Report this listing
