KYC Operations Senior Manager
Wise · Budapest, Budapest, Hungary
About The Role
Join Wise as a KYC Operations Senior Manager, where you will drive strategic direction and operational excellence across key sites and functional domains. You will be responsible for defining and executing your area's strategic objectives, building high-performing teams, and leading cross-team initiatives to streamline processes. This role requires at least 4+ years of experience leading large teams, 2+ years of expertise in KYC/AML, and an advanced understanding of global KYC/AML regulatory frameworks.
- Drive the strategic direction of the KYC Operations area, ensuring alignment with Wise's global mission and high-quality standards.
- Oversee multiple KYC Operations Senior Team Leads, focusing on building a high-performing leadership tier through continuous development and succession planning.
- Lead complex, cross-team initiatives to streamline processes, increase automation, and enhance efficiency across your sites or domains.
- You have at least **4+ years of experience leading large teams** (100+ people), including **experience managing other leaders.**
- You **bring 2+ years of expertise in KYC/AML, financial crime, or compliance within financial services.**
- You possess an **advanced understanding of global KYC/AML regulatory frameworks** and can translate complex requirements into actionable operational plans.
- You are proficient in using and translating analytics to move team metrics and manage operational performance independently.
- You have excellent verbal and written English skills, with a knack for articulating complex challenges to diverse stakeholders.
**Nice to have**
- Bachelor's degree in a related field (Finance, Law, Business), professional certifications (ICA, CAMS), or experience with BI tools like Looker or Superset.
Additional Information
**Work authorization requirements**
**Applicants must possess unrestricted right to work in Hungary at the time of application.** We are unable to sponsor work permits or visas for this position.
**Hiring process**
- Application review
- Screening call
- First interview and
- Second interview with the hiring team members
**What we offer**
- RSUs in a rapidly growing company
- Flexible working model
- An annual self-development budget
- 33 days paid time off per year
- A paid 6-week sabbatical leave after four years
Click [**here**](https://wise.jobs/what-we-offer) to learn more about the benefits that we offer at Wise.
If you're interested in joining our team, **please apply by sending your CV and Cover Letter.**
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit [<Wise.Jobs>](https://www.wise.jobs/).
Keep up to date with life at Wise by following us on [LinkedIn](https://www.linkedin.com/company/1769571/) and [Instagram](https://www.instagram.com/wisecareers/).
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