Warranty Assessor with Portuguese

Join MSX International, a leading global provider of outsourced business solutions for the automotive industry. As a Warranty Assessor, you will manage day-to-day warranty claims, verify warranty policies, check the integrity of claims, and communicate with dealers and customers. You will receive full training on warranty claims and have the opportunity for global career development. Enjoy a competitive salary, private health insurance, and a flexible working environment.

• Gerenciar as reclamações de garantia do dia a dia de acordo com os KPIs.
• Verificar a aplicação das políticas e procedimentos de garantia.
• Cooperar com membros seniores da equipe sobre casos em análise.

• Fluency in English and Portuguese language
• Strong communication, organizational and time-management skills.
• Excellent attention to detail and pride yourself on being punctual/ reliable.
• Experience working in automotive after sales processes would be an advantage, particularly if you have worked at an automotive Retailer or Dealer.

Additional Information

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:

• Consumer Engagement
• Parts, Accessories & Service Performance
• Actionable Insights
• Diagnostics & Repair Enhancement
• Warranty and Repair Efficiency
• Technical Information
• Learning Solutions
• Sales Performance

Building trust since 1931, our proven track record means that we now partner with almost every car manufacturer on the market.

**The MSXI Purpose**

To empower Movers and Makers to thrive in our ever-changing world

**The MSXI Mission**

To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored and innovative solutions

**The MSXI Vision**

To enhance every journey in the world of mobility

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.