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Senior Software Engineer (Conductor)

PocketHealth · Toronto, Canada

Imported listingfull-timeabout 1 month ago

About The Role

Join our mission-driven team as a Senior Software Engineer. In this role, you will be responsible for the end-to-end implementation of our software, Conductor, in healthcare provider environments. You will write code, build integrations, and stand up the infrastructure needed for a successful deployment. You will also partner with the sales team to drive deals forward and shape the evolution of Conductor based on client feedback. This is a unique opportunity to make a meaningful impact in the healthcare industry while working in a flexible and supportive environment.

  • Lead the full technical implementation of Conductor for each client, from kickoff through go-live, as the primary point of contact for their technical and operational stakeholders.
  • Partner with the GTM team to drive deals forward by running technical demos, prototyping automations, and leading sessions that give prospective clients confidence.
  • Write and extend agentic workflows in Conductor's orchestration engine, building custom tools, integration adapters, and transformation logic tailored to each client's operational patterns.
  • Track record of shipping production code in client environments — not just internal products
  • 5-8 years of software engineering experience, with meaningful time in a forward deployed, solutions engineering, or embedded client-facing engineering role
  • You can manage multiple active deployments without dropping threads or cutting corners
  • Experience with workflow orchestration engines (Step Functions, Cadence, Temporal, Prefect, or similar) is a strong plus
  • You hold yourself to a high bar on both code quality and client outcomes
  • You thrive in environments where requirements are discovered through doing, not just scoping
  • You use AI tools fluently as part of your daily engineering practice: Claude Code, Codex, Cursor, Copilot, or equivalent
  • Strong full-stack engineering fundamentals: comfortable owning backend services, APIs, data pipelines, and integration layers end to end
  • You communicate clearly and naturally with non-technical stakeholders, without losing engineering precision
  • You're an engineer first — your default response to a problem is to build a solution, not escalate it
  • Proficient in Python and/or TypeScript; able to write clean, maintainable, production-quality codeHands-on experience with AWS (ECS, Lambda, API Gateway, or similar)
  • Experience building and debugging integrations against third-party APIs and data systems
  • Ways of Working:

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