Workplace Experience Manager

Join Apptronik as a Workplace Experience Manager, where you will be responsible for the day-to-day experience and operation of our Sunnyvale site. You will be the face of the workplace, ensuring the site is polished, functional, and demo-ready at all times. This role requires a high degree of independence, professional poise, and strong vendor coordination skills. You will work closely with the executive assistant and HR teams, but this is not an executive assistant role.

• Gérer l'expérience quotidienne et l'opération du site de Sunnyvale, en veillant à ce qu'il soit toujours poli, fonctionnel et prêt pour les démonstrations.
• Être le visage du lieu de travail et le décideur pour les opérations quotidiennes, en exerçant un jugement indépendant entre les visites de la direction des installations.
• Assurer la gestion des visiteurs, l'enregistrement et le badging, et maintenir la zone de réception accueillante et bien organisée.

• High-energy community builder who sets a site’s tone and culture
• Familiarity with visitor management (e.g., Envoy) and ticketing (e.g., Jira), or comparable systems
• Comfort operating in a fast-paced, ambiguous, early-stage site environment
• Proactive, ownership mindset, a genuine go-getter who runs a site independently and anticipates needs rather than reacting to them
• Strong vendor coordination and day-to-day management skills
• Professional poise and a genuine backbone: credible with all levels, from vendors to C-suite, with the judgment to push back diplomatically
• Collaborative partner to the EA and HR teams, with clear respect for role boundaries and no interest in owning executive-support work
• Hospitality-forward and comfortable personally staffing a reception desk as the front-of-house presence of the office
• Clear understanding of boundaries and escalation: knows what to own, what to route to Facilities, and what belongs to other teams (EA, HR)
• Excellent communication, discretion, and interpersonal judgment
• Vision and hearing sufficient to communicate effectively with employees and visitors
• Ability to lift and move office supplies up to 25 lbs as needed (physicality is minimal, e.g., refilling a printer)
• Ability to sit at and staff the reception desk for extended periods
• Ability to move throughout the office during the workday
• Ability to work at a desk and use computer systems for coordination tasks
• Associate/Bachelor’s or coursework in business administration, hospitality, or workplace management preferred
• High school diploma or equivalent required
• 3–5 years in reception, hospitality, guest services, workplace experience, office administration, or facilities coordination, ideally including a guest- or executive-facing environment. This is not an entry-level role, the emphasis is on a proven ability to operate independently and take ownership, not on tenure