Senior Application Engineer (Customer Experience)

Join Apptronik, a leading robotics company, as a Senior Application Engineer in our California office. In this high-impact role, you will own the full lifecycle of Apollo demonstrations, design and build robot behaviors, and serve as the senior technical presence at our satellite office. You will work closely with Sales, Marketing, and Customer Success leadership to define objectives and success criteria for each visit, and translate those objectives into scenario designs that reflect real customer problems. You will also be responsible for application development, workcell ownership, and live demonstration execution. This role requires extensive experience in robotics simulation tools, robotics software, and a strong understanding of robotic concepts.

• Posséder l'ensemble du cycle de vie des démonstrations d'Apollo, de la conception à l'exécution, en veillant à ce que chaque démonstration soit ancrée dans le monde du client.
• Servir de voix technique définitive sur les capacités démontrables d'Apollo, en fournissant des évaluations honnêtes et confiantes de ce qui peut être montré de manière crédible.
• Gérer plusieurs demandes de démonstration en parallèle, en possédant la portée, le calendrier, la planification des répétitions et la coordination des ressources.

• Cross-functional influence — Ability to align Sales, Marketing, Engineering, and CS stakeholders on demonstration scope and objectives, and to communicate technical constraints and tradeoffs clearly to non-technical partners
• Demonstrated ability — to turn ambiguous, high-stakes visit objectives into robust, repeatable demonstration architectures with minimal supervision — owning the full lifecycle from scoping through delivery and review
• Demonstrated expertise — solving complex technical and operational problems under time pressure, including leading live triage and recovery during demonstrations where failure is not an option
• Simulation — Extensive experience using robotics simulation tools (NVIDIA Isaac Sim, Gazebo, MuJoCo, or equivalent) to design, validate, and optimize robot behaviors and reduce integration risk prior to live deployment
• Robotics software — Expertise working with C++, Python, and ROS in a Linux development environment
• Proven track record — delivering live demonstrations to executive and VIP audiences — including keynotes, investor visits, and trade shows — with documented success in risk management, fallback design, and live recovery
• Proven program management capability — across multiple concurrent demonstration requests, including scope definition, timeline management, rehearsal planning, and cross-functional coordination
• Robotics fundamentals — Strong understanding and practical application of robotic concepts including kinematics, dynamics, motion planning, and control systems
• Communication skills — Strong ability to explain complex technical concepts clearly to non-technical audiences, build rapport with visitors, and support presenters effectively during high-priority events. Comfort engaging directly with guests in a supporting role, including handling technical questions with confidence and composure
• Vision to read printed materials and a computer screen
• Hearing and speech to communicate
• Must be able to lift 25-45 pounds at times
• Bachelor's degree in Computer Science, Mechanical Engineering, Electrical Engineering, or a related field required. Master's degree preferred
• 4+ years of hands-on experience in a customer-facing engineering role, with a proven track record of independently owning high-stakes demonstrations or deployments of mobile robotic systems end-to-end