Product Operations Manager

Join Mytra, a fast-growing robotics company, as a Product Operations Manager. In this individual-contributor role, you will build and own Mytra's internal operating system, streamline the operational process layer from sales through deployment, and act as a cross-functional translator between commercial, product, engineering, and operations. You will set documentation and communication norms, ship your own tools, and drive adoption across teams. Ideal candidates have proven experience in Product Operations, Program/Product Management, BizOps, or a Chief-of-Staff-style role at a scaling company.

• Construire et posséder le système d'exploitation interne de Mytra, y compris l'architecture de l'information et les flux de travail assistés par l'IA.
• Posséder la couche de processus opérationnels de la vente à la mise en œuvre, en transformant les transmissions verbales en processus écrits et répétables.
• Agir en tant que traducteur transversal entre les équipes commerciales, produit, ingénierie et opérations, en établissant des normes de documentation et de communication légères.
• Know how to find the line between chaos and bureaucracy: enough process to leave a paper trail, never so much that it slows the company down
• Ship your own tools. You use agentic AI tools daily and have gone 0-to-1 on your own workflows and automations and/or internal tools others rely on, turning messy manual processes into systems that hold up
• Are high-agency and entrepreneurial: ship a v1 fast, iterate to quality, and are comfortable defining a role that doesn't fully exist yet
• Communicate with clarity and influence without authority, driving adoption across teams that don't report to them
• Have proven experience in Product Operations, Program/Product Management, BizOps, or a Chief-of-Staff-style role at a scaling company, ideally one building physical products or hardware + software
• If this role excites you, we encourage you to apply, even if you don't check every box
• Fluency with the tools our teams run on today (Slack, Notion, Linear) and a point of view on how they should fit together
• Experience standing up feedback, launch/beta, or documentation systems from scratch
• Comfort with data (SQL, spreadsheets) for wiring systems together and turning inputs into insight
• Experience in hardware product development processes. Familiarity with the flow of information from CAD to PLM, ERP and MES systems