Corporate Communications Manager

Join ThredUp, a leading online consignment and thrift store, as a Corporate Communications Manager. In this role, you will execute our corporate communications strategy, work closely with senior stakeholders, and utilize AI tools to enhance communication workflows. You will support the development and execution of corporate communications plans, monitor media coverage, assist in preparing executives for interviews, and coordinate corporate events. This is a unique opportunity for someone early in their career to gain valuable experience and exposure in the field of corporate communications.

• Support the development and execution of corporate communications plans tied to business updates, New Ventures initiatives, product launches, and other company priorities.
• Draft press pitches, media materials, and briefing documents, and help identify reporters and outlets worth targeting.
• Monitor media coverage and industry news, flagging relevant trends, competitor moves, and press opportunities.

• This isn't a role for someone who wants a playbook handed to them. It's for someone hungry to learn the craft of corporate comms from the ground up, who's comfortable in the gray area of a fast-moving company, and who brings fresh, AI-native instincts about how communications work gets done today
• We're not looking for a finished product; we're looking for someone with raw talent, a great eye for a story, genuine polish, and the drive to grow into a strategic communicator over the next several years
• Think two years out of school, maybe cutting your teeth at a small agency, ready for more ownership than you're currently getting
• Creativity, polish, and confidence representing ThredUp with executives, media, partners, and cross-functional stakeholders
• An AI-native mindset: you’re interested not only in using technology to do existing work faster, but also in rethinking what corporate communications can look like as technology changes the role
• Sound judgment and discretion when working with confidential, sensitive, or executive-level information
• A collaborative, coachable approach and genuine interest in receiving and applying feedback
• Demonstrated fluency with generative AI tools such as Claude and ChatGPT, including practical experience using them to improve research, writing, analysis, workflows, or communications output
• Comfort working in ambiguity and in a lean, fast-moving environment
• Strong organizational skills and the ability to manage multiple projects, deadlines, and stakeholders at once
• Genuine curiosity about media, retail, sustainability, technology, and/or the circular economy
• Strong written and verbal communication skills, with excellent attention to detail and the ability to adapt messaging for different audiences
• A genuine knack for storytelling, with the ability to spot a compelling angle and communicate it clearly and quickly
• Experience working in an agency, in-house communications, media, journalism, or another environment requiring strong writing and editorial judgment, with experience working on consumer-facing brands
• 3+ years of experience in corporate communications, public relations, journalism, marketing communications, or a related field
• Scrappy and resourceful instincts; you figure things out, ask thoughtful questions, and move work forward without needing a detailed playbook
• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field, or equivalent experience