Client Platform Engineer

Join Reliable Robotics as a Client Platform Engineer, where you will play a crucial role in developing and managing our internal infrastructure and processes. You will work closely with the IT and Security team to build, deploy, and manage tools that support our business needs and improve the user experience. Your responsibilities will include managing SaaS services, physical infrastructure, and cloud infrastructure, as well as identifying opportunities for standardization and improvement. This position offers stock options, a 401k plan, vision and dental insurance, work from home opportunities, and health insurance.

• Conception, mise en œuvre et gestion d'outils pour répondre aux besoins internes de l'entreprise.
• Amélioration de l'automatisation pour soutenir les efforts de normalisation, en mettant l'accent sur les points de terminaison orientés utilisateur.
• Identification des opportunités de normalisation et d'amélioration de l'expérience utilisateur.

• Excellent troubleshooting skills
• Experience with MDM platforms to manage Apple devices (macOS, iOS, iPadOS) and Windows 11 devices
• Basic networking skills and understanding of basic network services (vlan/routing/wifi/dhcp/dns/etc)
• Previous management of in-office infrastructure (wifi, printing, etc)
• Experience with configuration management systems such as Puppet (preferred), Chef or Ansible
• Understanding of SSL certificates, and PKI infrastructure
• Scripting skills in various languages (Python, bash, powershell)
• 5+ years of experience supporting business needs in IT
• Ability to explain complex concepts to users or colleagues
• Ability to troubleshoot problems remotely (over Slack, Google Meet, or others)
• Familiarity with Google Workspace management (access and management of Google services, integration of Google with other services, and the security mechanisms available in those environments)
• Development tooling experience (git, github, vscode, pip3)
• Experience with virtualization/containerization, both in AWS and GCP, KVM, LXC, and Docker
• Application (re)packaging and management (msi/pkg/deb)
• Experience with AWS services (IAM, ec2, s3, route53, SSO, lambda, etc)
• Experience in environments where data management, classification and handling is critical
• Mobile device management and BYOD policies
• Experience with end-user supports with software and computing devices