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Account Executive (Mid-Market)
Hootsuite · London, United Kingdom
About The Role
Join Hootsuite as an Account Executive, Mid-Market, where you'll develop and close new business with mid-market customers in landmark industries. This hybrid position, based near Hootsuite's London office, involves navigating sales cycles, delivering product presentations, and managing sales activities through Salesforce. You'll also engage with existing customers to maximize account value and support new team members in their onboarding process. Enjoy a range of benefits, including health insurance, PTO, and a pet-friendly workplace.
- Acquiring new mid-market customers by responding to internal leads and achieving individual quota targets.
- Navigating sales cycles from value creation to negotiation and closing, and presenting the value of Hootsuite's solutions to prospective customers.
- Partnering with pre & post sales teams to navigate roadblocks and objections, ensuring customer success and long-term value.
- Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
- Ability to focus on client business value, return on investment, and customer solutions (not features-focused selling)
- Demonstrated B2B sales experience OR lead generation/business development representative experience (experience in software considered an asset); proven ability to achieve or exceed assigned quotas
- Commitment to Results: Consistently achieving results, demonstrating high performance and challenging self and others to deliver results
- Experience crafting sales plans for your vertical/territory and building/executing on your account/territory plans
- Perseverance: Pursues everything with energy, drive, and a need to finish—doesn’t give up
- Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships
- Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers meet their needs
- Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively
- Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information
- Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result
- Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected
- Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked
- Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity
- Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t
- Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes
- Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals
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