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Trust & Risk Agent, Japan
Whatnot · Tokyo, Japan
About The Role
Join Whatnot, the largest live shopping platform in North America and Europe. As a Trust & Risk Agent, you will maintain the safety and integrity of our platform, identify potential risks, enforce policies, and protect the buyer and seller experience. You will work collaboratively with the team, conduct in-depth transaction-level reviews, communicate with customers, and represent the company with integrity and professionalism. This is a remote position, but candidates must live within commuting distance of our Tokyo hub.
- 定期的にチームと協力して、疑わしい行動をレビューし、良好なユーザーを保護し、財務的損失を防ぐ。
- 迅速かつ徹底的に作業し、部門間のサービスレベル契約(SLA)を満たし、高品質の作業成果を確保する。
- トランザクションレベルのレビューを行い、トレンドを発見し、強化の機会を提示する。
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