Technical Solutions Manager

Join CoreWeave, a leading cloud provider dedicated to powering the AI revolution. As a Technical Solutions Manager, you will be responsible for managing strategic customer relationships, defining customer requirements, driving end-to-end program execution, and influencing product strategy. You will work closely with various teams, including engineering, product management, operations, support, and sales, to ensure successful outcomes and enhance operational speed and quality.

• Lead and manage strategic customer relationships to ensure successful adoption and satisfaction with CoreWeave's AI infrastructure.
• Collaborate with customers and partners to define technical requirements, oversee the execution of complex programs, and ensure successful outcomes.
• Gather, document, and communicate program requirements to ensure clarity, feasibility, and alignment with critical objectives, while influencing product strategy.

• Proven track record of successfully organizing and coordinating the efforts of multiple teams to deliver long-running, complex projects with visibility to senior stakeholders
• Experience with multiple staples of leadership, with the ability to work in a bottom-up leadership-style organization that focuses on enablement, communication, organization, and inspiration over task management
• Strong communication skills through both long-form documents and short-form/asynchronous communications with internal and external stakeholders
• B.S. in Computer Science or a related technical discipline, or equivalent experience
• 5+ years of experience in technical program management, customer success management, or professional services delivery management, with a focus on cloud infrastructure and AI/ML applications
• Demonstrated experience with proactive self-management, with examples of recognizing when to seek help and is willing to ask for it in a timely manner within a safe environment
• Experience with client management within a cloud infrastructure landscape, ideally with an understanding of the fundamentals of Kubernetes, GPU compute, AI/ML, and high-performance computing
• You’re an expert in managing conflict and achieving mutually beneficial technical outcomes
• You love to help solve challenging technical problems
• Wondering if you’re a good fit? We believe in investing in our people and value candidates who bring unique backgrounds—even if you don’t check every box. Here are a few qualities we’ve found make someone successful on our team. If some of this describes you, we’d love to talk
• You’re curious about the latest and greatest technologies in the AI space