Senior Software Engineer (Knowledge Engineering)

Join Adyen, a leading global payment company, as a Senior Software Engineer in the Documentation Tooling Team. In this role, you will build the next generation of Adyen's knowledge platform, improving how technical knowledge is created, structured, and delivered across the developer ecosystem. You will work on core challenges related to content quality, freshness, consistency, scalability, and usability. Your work will power reliable, contextual, and efficient access to information for customers, developers, AI agents, and internal teams.

• Conception et mise en œuvre de la prochaine génération de la plateforme de connaissances d'Adyen, y compris la structuration du contenu et la connexion de contenu provenant de plusieurs sources.
• Conception de schémas de graphes évolutifs, d'ontologies et de modèles de métadonnées qui soutiennent la cohérence, la réutilisation et la découvrabilité de la documentation.
• Collaboration interfonctionnelle avec des rédacteurs techniques, des chefs de produit et des équipes d'ingénierie pour garantir des déploiements d'infrastructure sécurisés et résilients.
• You're an excellent communicator, able to translate strategy into technical initiatives and represent technical points of view to both engineering and writing audiences
• You have experience designing performant APIs for complex retrieval. Knowledge of GraphRAG patterns or vector embedding integration (e.g., via Amazon Bedrock) is a strong plus
• You are experienced with graph databases, specifically Neo4j and the Cypher query language, and understand how to build and evolve data ontologies
• You have experience building robust content-ingestion or ETL pipelines to extract and transform unstructured content (from sources like Git or Headless CMS) into graph databases
• You have a solid grasp of Infrastructure-as-Code (Pulumi) to manage your serverless pipelines, and you understand how to collaborate with cloud platform teams managing container workloads (Amazon EKS/Kubernetes)
• You have deep production experience with Python and are proficient in designing serverless orchestrations using AWS Step Functions and AWS Lambda
• Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!