English Content Writer

Join AirHelp, a company dedicated to helping travelers navigate the complexities of flight disruptions. As an English Content Writer, you will have the opportunity to create high-converting copy that impacts millions of travelers. You will work closely with various teams, including marketing, CRM, product, and design, and have the platform to see your writing translate into measurable revenue. Your responsibilities will include owning copy across the customer journey, turning technical product features into clear and compelling copy, and building a content experimentation system. You will also have the chance to bring AI into your workflow and participate in workshops and critique sessions.

• Own high-converting copy across the full customer journey, including landing pages, CRM flows, ad campaigns, video scripts, SEO content, case studies, and in-app messaging.
• Build and run a repeatable content experimentation system, utilizing A/B tests, heatmaps, and analytics to determine what is working.
• Partner directly with CRM and B2B teams to localize and scale messaging across 35 markets while maintaining a consistent voice.

• You've turned genuinely complicated products (legal, financial, technical) into copy that makes people want to act - and you know the difference between clever and clear
• You've spent at least 3 years in a content role (ideally at a tech startup/scaleup or fast-moving product company) where you learned to write under real market pressure
• You've taken a content project from blank page to measurable revenue impact, and you can show us the proof
• You treat feedback as fuel, not friction - you want your work scrutinized, and you're just as comfortable pushing back on a brief that doesn't hold up
• You think like a project owner, not a task-taker - you don't wait for direction when you can see a better test to run