PS Senior Superintendent Operations

1. Safety: Consistent application of Safety & Health principles in all discipline interactions and take personal responsibility for safety of self and others to ensure zero harm and elimination of fatalities.
2. Performance and Delivery

Security Operations & Risk Management

• Lead and coordinate security operations to protect employees, assets, infrastructure, information, and business activities.
• Implement Protection Services standards, policies, procedures, and best practices across the operation.
• Identify, assess, and mitigate security risks, threats, and vulnerabilities through proactive planning and monitoring.
• Conduct and oversee investigations into security incidents and ensure appropriate corrective actions are implemented.
• Manage intelligence and information gathering processes to support operational decision-making and asset protection.
• Build and maintain effective relationships with operational management, law enforcement agencies, communities, and other stakeholders.
• Support the implementation of security technologies, contingency plans, and continuous improvement initiatives that strengthen operational security.

Operational Leadership

• Plan, coordinate, and monitor the work, resources, priorities, and service delivery of the Protection Services team.
• Contribute to business plans, operational strategies, service level agreements, and improvement initiatives that support business objectives.
• Monitor security performance indicators and trends and recommend actions to improve operational effectiveness.
• Support SHEQ compliance, audits, inspections, and the implementation of required standards and procedures.
• Act in the Protection Services Manager role when required.

People Leadership & Employee Relations

• Lead, coach, mentor, and develop employees to build a competent, engaged, and high-performing team.
• Create a safe, productive, and inclusive work environment that promotes teamwork, accountability, and continuous improvement.
• Set clear performance expectations, allocate work effectively, and monitor performance against agreed objectives.
• Support recruitment, onboarding, training, succession planning, and employee development initiatives.
• Manage employee relations matters, including disciplinary, grievance, and conflict resolution processes, in accordance with company policies and procedures.

Governance, Reporting & Administration

• Ensure effective administration of security systems, access control processes, investigations, employee screening, and operational records.
• Maintain accurate reports, statistics, security records, and management information to support governance and decision-making.
• Manage incident reporting and ensure investigations are completed and appropriately documented.
• Support financial control, resource management, and implementation of new systems, technologies, and work practices within the operation.
• Ensure compliance with applicable legislation, regulatory requirements, company policies, and security standards.

1. People & Teams

• Implement a purpose-driven, high-performing culture that is aligned with the company values, is inclusive and promotes diversity, supports engagement and fosters continuous improvement to work processes.

1. Compliance

• Ensure compliance with internal and external regulatory, legislative and permitting requirements.

Prescribed

• Grade 12.
• National Advanced Certificate in Security Management or a related security, policing, risk management, or law enforcement qualification (RPL will be applied).
• Registered with PSIRA Grade A.
• Competency to handle and use a handgun, shotgun, and self-loading rifle for business purposes.
• PSIRA Armed Response qualification.
• PSIRA Bullion Cash-in-Transit qualification, where operationally required.
• Valid B/Code 08 driver’s licence
• Applicable SAPS firearm competency certification.
• Protection Services Induction.

Desirable

• Tactical firearms qualification.

Experience

• Minimum 6 years' experience in security, law enforcement, investigations, intelligence gathering, surveillance, or a related environment.
• At least 5 years' experience in security operations management.
• Experience managing security teams, contractors, and operational security programmes.
• Experience in a mining, industrial, or high-risk operational environment.
• Experience with CCTV surveillance, control room operations, and security systems as per operational requirements

Technical knowledge

Technical knowledge required for role

• Security operations, asset protection, loss prevention, and security risk management principles.
• Threat, risk, vulnerability, incident, and crisis management methodologies.
• Security investigations, intelligence gathering, surveillance, and incident management practices.
• Security legislation, company standards, VPSHR, Use of Force requirements, and Valterra Platinum Rules of Engagement.
• Emergency response, business continuity, and security governance requirements.
• Security technologies, access control systems, CCTV systems, and control room operations.

Technical skills

• Lead and coordinate security operations, investigations, and risk mitigation activities.
• Apply threat, risk, vulnerability, incident, and crisis management techniques.
• Use security systems, surveillance technologies, access control platforms, and Microsoft Office applications to support operations and reporting.
• Analyse information, identify trends, and develop practical security solutions and improvement initiatives.
• Present and manage evidence in disciplinary hearings and court proceedings.
• Communicate effectively and build productive relationships with stakeholders, law enforcement agencies, service providers, and communities.

Social process skills

Self-awareness, and of behaviours that successfully drive or hinder team performance and collaboration

Application

Demonstrate drive, determination, persistence, and commitment to apply other elements of capability work

Other requirements

• Medical certificate of fitness.
• No criminal record.
• Successfully pass polygraph assessments as required.
• There could be ad hoc requirements from time to time including need to travel.

Valterra Platinum takes a stand against gender-based violence and all forms of violence: ‘We are unconditional in creating a respectful, inclusive and safe working environment to ensure that no colleague will be violated or harassed under our watch’