Executive, Corporate Operations

Roles and Responsibilities 

• Handle day to day operations-related tasks for Corporate clients and restaurant vendors
• Identify, analyze and support the improvement of existing business processes to optimize performance
• Ensure customer satisfaction, responsible for minimizing uncertainty within the customer journey
• Develop and manage procedures and workflows to ensure that couriers are delivering the positive experience to corporate clients
• Track order and delivery related metrics
• Assist to design, build and maintain reports to empower the Corporate team to make optimal data-driven decisions
• Optimize fleet operations through innovation and provide support to on-the-ground couriers when required
• Execute related ad-hoc tasks

 

Qualifications and Requirements

• Bachelor degree holder in related fields, preferably operations management, supply chain, logistics
• At least 1 year of working experience, prior operations experience would be an advantage
• Preferably with experience in Food & Beverage/E-commerce Industry 
• Good command of English and Cantonese in verbal and typing
• High attention to detail, critical and great focus
• Structured mindset, able to prioritize and execute tasks, and streamline processes
• Data-driven mindset with the ability to understand the business needs and find areas of improvement within the operation
• Positive attitude, collaborative, fast-learner and a great team player
• Comfortable with basic business Excel and Google Sheets operations and formulas (basic VLOOKUP & PIVOT TABLE), along with with proven problem solving and analytical capabilities
• Ability to interact with various system and tools (training will be provided)

 What We Offer

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• Other benefits include free food, health and dental insurance, and learning and development opportunities!