Senior Functional Consultant, AI/ML Implementation at

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About The Role

Drive execution of Icertis AI/ML product implementations for enterprise customers in accordance with Icertis implementation methodology, within the agreed scope, schedule, and effort.
Lead discovery workshops to understand customer objectives, contract portfolios, data sources, business processes, and reporting requirements.
Conceptualise and design best-of-breed solutions that address customer business objectives through AI-powered contract intelligence and analytics.
Gather, document, and analyse functional requirements, use cases, business rules, and success criteria.
Configure Prompts and validate AI-driven extraction, classification, clustering, and analytics capabilities to meet customer expectations.
Collaborate with customers to define attributes, clauses, contract relationships, validation approaches, and migration acceptance criteria.
Execute functional testing, validation exercises, user acceptance testing, and remediation activities to improve overall solution accuracy.
Analyse large contract repositories and identify trends, risks, obligations, metadata, and business insights through AI-powered solutions.
Partner with Product, Engineering, Data Migration, Prompt Engineering, and Customer Success teams to ensure successful project delivery.
Provide quality assurance and functional support across multiple customer engagements.
Conduct customer demonstrations, training workshops, knowledge transfer sessions, and go-live readiness activities.
Contribute to consulting capability development, reusable assets, implementation accelerators, and best practices within the Professional Services organisation.
Provide product feedback and implementation insights that help shape future product enhancements and roadmap priorities.