Client Servicing Executive

# Client Servicing Executive
> Weekday AI · Kolkata, India · Full-time · Posted 2026-09-02
**Salary:** INR 100,000–300,000
**Workplace:** on_site
**Department:** Weekday's Client via platform
## Description
**This role is for one of Weekday’s clients
Salary range: Rs 100000 - Rs 300000 (ie INR 1 - 3 LPA)**
Min Experience: 1+ years

Location: West Bengal, India, Kolkata, West Bengal, India

JobType: full-time

We are looking for a proactive and client-focused **Client Servicing Executive** to join our team. The ideal candidate will be responsible for building and maintaining strong client relationships, coordinating projects from initiation to completion, and ensuring timely and high-quality delivery of client requirements.

The role requires excellent communication, organizational, and problem-solving skills, along with the ability to manage multiple projects and stakeholders simultaneously. The successful candidate will act as a key link between clients and internal teams, ensuring that expectations are clearly understood, deliverables are aligned, and projects progress smoothly.

## Requirements

### Key Responsibilities

• Develop and maintain strong, professional relationships with existing and prospective clients.
• Act as the primary point of contact for assigned clients and understand their business requirements, expectations, and objectives.
• Coordinate with internal teams to translate client requirements into clear project briefs and actionable deliverables.
• Manage projects from planning and execution through completion, ensuring timelines, quality standards, and client expectations are met.
• Prepare project schedules, track milestones, follow up on deliverables, and communicate progress to clients and relevant internal stakeholders.
• Coordinate with creative, operations, sales, marketing, technology, or other teams as required to ensure smooth project execution.
• Proactively identify potential project delays, client concerns, or operational challenges and work toward timely resolutions.
• Conduct regular client follow-ups and provide updates regarding project status, deliverables, and pending requirements.
• Handle client feedback professionally and coordinate with internal teams to incorporate relevant changes.
• Maintain accurate records of client communication, project documentation, requirements, timelines, and deliverables.
• Support the preparation of presentations, proposals, reports, meeting notes, and other client-facing documents.
• Participate in client meetings, understand action items, and ensure timely closure of agreed deliverables.
• Monitor project progress and ensure that all stakeholders remain aligned throughout the project lifecycle.
• Identify opportunities to strengthen client engagement, improve service quality, and increase client satisfaction.
• Escalate critical issues to senior team members when required and assist in finding practical solutions.
• Contribute to process improvements that enhance client servicing and project management efficiency.

### Must-Have Skills
**Client Relations**

• Strong interpersonal and relationship-management skills.
• Ability to understand client needs and manage expectations effectively.
• Excellent verbal and written communication skills.
• Professional approach to handling client queries, feedback, and concerns.
• Strong follow-up skills and a customer-focused mindset.

**Project Management**

• Ability to coordinate multiple projects, priorities, and stakeholders simultaneously.
• Strong planning, scheduling, task tracking, and organizational skills.
• Ability to manage deadlines and ensure timely project delivery.
• Strong attention to detail and ownership of assigned projects.
• Ability to identify risks, resolve issues, and keep projects on track.

### Qualifications & Experience

• Bachelor’s degree in Business Administration, Marketing, Communications, Management, or a related field.
• **1–3 years of experience** in client servicing, account management, project coordination, customer success, or a similar role.
• Experience working with cross-functional teams will be an advantage.
• Proficiency in MS Office or Google Workspace and familiarity with project management or CRM tools is preferred.

## Apply
[Apply at Weekday AI](https://apply.workable.com/weekday-1/j/9929422E2B/apply)
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