Retail Manager

• About the role 
• Reporting to the Managing Director, you'll lead the performance and development of our retail operation by: 

• Driving sales growth and profitability across all stores by supporting Store Managers and their teams to achieve and exceed sales, IPS and conversion targets. 
• Developing and implementing sales plans and initiatives that deliver growth and improve store performance 
• Reviewing sales results, identifying opportunities and working with Store Managers to take action that improves performance and profitability 
• Leading monthly Store Manager performance reviews and regular leadership meetings. 
• Working closely with Marketing and Visual Merchandising to ensure stores consistently reflect the Repertoire brand. 
• Creating and embedding a premium, personalised customer experience across all locations. 
• Recruiting, coaching and developing Store Managers. 
• Supporting retail training and leadership development initiatives. 
• Building an engaged, high-performing culture focused on customer service, sales results and operational excellence. 
• Travelling regularly to stores to coach, support and inspire teams.  

• About you 
• You'll be a proven retail leader who enjoys developing people as much as delivering results. 
• You'll bring: 

• Retail leadership experience across multiple stores, regions or brands. 
• A strong track record of delivering sales growth and improving business performance. 
• The ability to coach and develop leaders to achieve their potential. 
• Strong commercial acumen and confidence working with sales and operational data. 
• A hands-on, practical leadership style. 
• Excellent communication and relationship-building skills. 
• A passion for creating exceptional customer experiences. 
• The flexibility to travel regularly throughout New Zealand.  

Why join? 

Lead and support our Store Managers - Lead and support our Store Managers to grow sales, maximise profitability and deliver an exceptional customer experience across every Repertoire store. 

Shape the customer experience - Create exceptional in-store experiences that inspire customer loyalty, build sales and strengthen the Repertoire brand. 

Support Stores Nationwide - Work across our store network, travelling regularly to support teams, share best practice and ensure consistency across the brand. 

Flexibility with connection - This is a 25-hour-per-week role based at our Mount Maunganui Head Office, with regular travel to stores around New Zealand on a 12-week rotating cycle. 

What's on offer 

• Competitive salary package reflective of experience. 
• A part-time role (25 hours per week) offering flexibility and autonomy. 
• Direct access to the Managing Director and leadership team. 
• The opportunity to influence the performance and culture of a national retail network. 
• Join an established New Zealand fashion brand with a loyal customer base and exciting future. 

• If you're a people-focused retail leader who loves developing teams, driving performance and creating exceptional customer experiences, we'd love to hear from you. 
• Apply now or contact us for a confidential discussion.