Workforce Management Adherence Clerk

Job Track Description

• Performs business support or technical work, using data organizing and coordination skills.
• Performs tasks based on established procedures.
• In some areas, requires vocational training, certifications, licensures, or equivalent experience.

General Profile

• Expands skills within an analytical or operational process.
• Maintains appropriate licenses, training, and certifications.
• Applies experience and skills to complete assigned work.
• Works within established procedures and practices.
• Works with a moderate degree of supervision.

Functional Knowledge

• Has developed skills in a range of processes, procedures, and systems.

Business Expertise

• Understanding of how best teams integrate and work together to achieve company goals.

Impact

• Impacts a team, by example, through the quality service and information provided.
• Follows standardized procedures and practices.
• Receives regular, but moderate supervision and guidance.

Leadership

• Has no supervisory responsibilities.
• Manages own workload.

Problem Solving

• Ability to problem solve without supervisory approval.
• Evaluates and selects solutions from established operating procedures.

Interpersonal Skills

• Exchanges information and ideas effectively.

Responsibility Statements

• Monitors time and attendance of employees to update payroll records.
• Administers activity tracking to record activities against the expected schedule.
• Observes employee work schedule adherence both physically and through applications.
• Ensures employees 'real-time schedule adherence, attainment, and/or conformance by discussing with employees and escalating as necessary.
• Performs other duties as assigned.
• Complies with all policies and standards.