Lead Support Analyst, Market Connectivity, IT

Position Description

This role will be part of the Global Market Connectivity team responsible for supporting Exchange Connectivity systems for various exchanges and servicing Market Data applications. Working closely with Application support teams in Pune, New York, London and Sydney.

Key Areas of Responsibilities

• Early morning exchange connectivity checks
• Support Daily Trading operations for various trading desks of High Touch & Low Touch cash Equities and F&O desk
• Manage and support CRM applications, Credit Risk System, Market Data Solutions
• Manage and Support Exchange Connectivity for Asian exchanges
• Rollout software upgrades with understanding of infra and work with infra teams to setup connectivity between various exchanges and external brokers.
• Execute exchange driven mandatory upgrades

Requirements

• Bachelor or above degree in IT/Computer Science or related fields.
• Around 10 years experience experience in Market Connectivity applications and exchange gateways
• 5-8 years of experience in supporting Market Data applications like Reuters, Bloomberg
• Excellent knowledge of Cash Equity business in a DMA/DSA, Agency and Program Trading environment
• Good knowledge of exchange rules of major Asian markets like (Hong Kong, China CONNECT, Japan, Korea, Singapore, Taiwan, Australia, India, Indonesia)
• Exposure in Trading Systems monitoring tools like KIBANA, Grafana, Logstash, Elastic search, ITRS, etc
• exposure in Credit Risk Management Systems
• exposure in Change & Incident Management tools like ServiceNOW
• Must be self-starter and be able to work independently
• Willing to undertake other Trade Support functions
• Ready to work in Trading floor (high pressure environment)
• Excellent communications skills in English and the ability to interact with Vendors and Traders, Chinese speaking will be a plus

Technology skills

• Knowledge in ORACLE (user level), SQL, Store Procedures
• Knowledge in Unix/Linux, Shell scripting, Perl
• Basic Knowledge in FIX and other Major exchange Protocols
• Awareness of SRE concepts is an added advantage

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