Customer Service Specialist at 206toursold — United States

About The Role

Do you dream of a job that's both meaningful and helps people grow? 206 Tours, a leading Catholic pilgrimage tour operator since 1985, is seeking a passionate Customer Service Representative to join our team!

In this entry-level role, you'll

Become a Pilgrimage Expert: Learn about our inspiring destinations and the benefits of traveling with 206 Tours. You'll guide clients through our offerings and make their pilgrimage dreams a reality.
Provide Exceptional Service: Answer phone calls, emails, and online chats, ensuring clients receive prompt and accurate information.
Master the Journey: Become a whiz at processing reservations, updating clients on changes, and managing special requests.
Be Part of the Family: Collaborate with our team to ensure exceptional customer satisfaction.
Thrive in a Dynamic Environment: Work a flexible schedule that may include occasional overtime.

We're looking for someone who

Loves Learning: No prior experience is required, but a willingness to learn and grow is essential.
Tech-Savvy: Strong computer skills are a plus!
Team Player: You thrive in a collaborative environment.
Client Champion: Providing excellent customer care is your passion.
Great Communicator: You communicate clearly and efficiently, seeing tasks through to completion.
Detail-Oriented: Accuracy and a keen eye are your strengths.
Problem Solver: You can handle challenges with a smile and a resilient attitude. (Spanish is a bonus!)