Ice Cream Parlor Manager

The Ice Cream Parlor Manager is a full-time leadership role responsible for the day-to-day operations of our parlor. This individual will be leading a team of part-time employees while delivering an exceptional, community-centered customer experience. Our ideal candidate is a dependable, people-focused leader who is comfortable managing younger staff, thrives in a high traffic environment, and takes ownership in their workplace. Key Responsibilities Model outstanding customer service. Handle escalated customer concerns professionally Monitor product inventory and place orders as needed Manage high-traffic periods efficiently, maintaining an organized and welcoming environment during peak hours Foster a positive, trusting, and inclusive workplace for all employees Build and maintain weekly employee schedules to ensure adequate coverage during all operating hours Lead the recruitment process for new parlor staff. Maintain appropriate staffing levels to meet customer demand Uphold standards for cleanliness, food safety, and operational efficiency at all times Maintain clear and timely communication with staff, leadership, and customers Experience Prior experience in management, preferably in food service Strong organizational skills Weekend availability for on-call troubleshooting or coverage as required Must have the ability to stand, move, and remain on your feet for extended periods throughout the shift Schedule 40 hours/week, Monday-Friday: weekend availability as needed Pay: Dependent on experience, salary Job Type: Full time Benefits Medical, dental, and vision insurance Paid time off Thrift/retirement plan Work Location: In Person- Jefferson City, MO