Guest Service Associate (Pune)

Designation:
Guest Service Associate
Mini. Education Required
– Bachelors or Diploma in Hospitality
Job Timings
– Rotational Shifts
Working Terms
:

• 9 hours Working per day
• 1 week off during weekdays
• Public Holidays & weekends will be working day
• Rotational Shift Timings
• Uniform & grooming required as per standard

Skills Required:

• Basic knowledge of Microsoft office (Excel, Word, PPT)
• Problem-solving skills
• Can maintain calm under pressure
• Team Player

Role & responsibilities:
-Customer Delights
-Event Operations
-Handling and Coordinating High Profile Guests
-Escorting VIP Guests
-Hosting & Coordinating Events
-End to End Service to High Profile Guests

• Customer Interaction
• Game Operating & Playing
• Selling Skills
• Customer Operations Handling

Perks and benefits
-
24 Days paid
Annual Casual Leave
after probation period
-Mediclaim
-Earned wage access
-L&D
-Long service rewards and recognition programs

• Incentive and perquisites

-Child education and self education benefits
-Mental and health well-being programs
-Workshops and expo/ trade-show (national & International) exposure

• Public Holiday double wages