Workday Technical Services Lead

VirtualResource (VR) is a boutique consultancy supporting companies to optimise their HR and Workday systems. We strive to be the go-to company that partners with businesses to optimise their HR technology landscape.

Our people are our most important asset

• We recognise the need for a committed, skilled and loyal team and strive to create a working environment that is flexible, caring and considerate of all needs.
• We attract the best people and reward them appropriately
• Staff development and upskilling are core to what we do

We are looking for a Workday Technical Services Lead to define, build, and scale our technical capability within the Workday practice. This is a strategic leadership role focused on AI-driven innovation, platform extensibility, and next-generation Workday technologies.

You will lead the technical vision across integrations, security, data, and Workday AI, ensuring delivery excellence while shaping future-ready solutions. Acting as a trusted advisor to clients and internal stakeholders, you will drive innovation, build high-performing teams, and position the practice at the forefront of Workday and AI advancements.

Job Description

Responsibilities will include

• Define and execute the Workday technical strategy, driving AI-enabled innovation, automation, and emerging technologies
• Establish and evolve the roadmap across Workday AI, Extend, Prism Analytics, and integrations
• Provide architectural oversight for implementations and AMS, ensuring best practice, security, and high-quality delivery
• Champion standardisation, automation, and scalable frameworks/accelerators
• Advise clients on adopting Workday AI, analytics, and advanced platform capabilities
• Drive innovation through Extend, AI-enhanced solutions, and enterprise integrations
• Build, mentor, and grow a high-performing technical team and capability
• Act as a trusted advisor to clients, supporting architecture discussions, pre-sales, and solution design
• Translate complex technical concepts into clear insights for senior stakeholders
• Strengthen the Workday partnership and stay ahead of platform innovations and industry trends

Must have Skills Required

• Extensive hands-on experience with Workday integrations (Studio, EIB, PECI, Core Connectors), reporting, and security
• Proven experience embedding AI or automation into Workday or enterprise systems
• Strong track record leading technical teams in Workday implementations or AMS
• Deep understanding of Workday architecture and cross-functional dependencies
• Experience in integration design and business process alignment
• Strong ERP knowledge and understanding of enterprise system concepts
• Excellent stakeholder management and client-facing communication skills
• Ability to translate complex technical concepts for senior audiences
• Strong problem-solving mindset with both analytical and creative thinking
• Experience mentoring teams and developing junior consultants
• Proficiency with tools such as Excel, Visio, MS Project, and PowerPoint

Other Qualifications/Skills that will be beneficial

• Bachelor’s degree in Computer Science or a related field
• Workday certifications (Integrations, Studio, Extend)
• Knowledge of AI technologies (LLMs, APIs, automation platforms)
• Experience with Workday Prism Analytics and Extend
• Exposure to enterprise AI integration strategies
• Experience contributing to innovation, accelerators, or reusable frameworks